Casablanca Journal - Day 4

Three colleagues and I were sent to Casablanca for business three weeks ago. The trip lasted four days, so I kept a daily journal.This is the fourth and final day.



How Did I Get Here???
Another copywriter was supposed to go on this trip. She was grounded by her doctor after experiencing some vicious inner ear pains. On Saturday afternoon, I got an SMS informing me I was flying out early Monday morning to Casablanca.

I scrambled to prepare for the trip. Loads of laundry waited to be done and a cabin-worthy bag had to be packed. My laptop had to be fetched from the office.

I had no time to research Morocco, which was obvious after my arrival on Monday. I handed the money exchange girl some Euros and asked it to be changed into... into... I paused, realizing I did not even know the local currency. “Dirham,” she said.

Incidentally, I saw her again at a different booth today, as we were flying out. She recognized me. We had a laugh.


Business Class
In the chaos of canceled and rebooked flights over the weekend, the accounting department rushed to get find an available flight. The only space for me was in business class. That is why I am here, luxuriating with extra leg room, scribbling in my notebook, eating from a cheese plate and sipping wine.

Not a bad way to travel. An aside: I was happier during the trip than I appear in the scribble below.


WAIT! Whatever happened to the lost luggage?
Yesterday Malika and Katie received word that their luggage was left in Rome and was enroute to Casablanca. It was due to arrive at midnight, which did nothing dressing for impressing in the business meetings.

The worst part was they were both going to Croatia trip after the business trip and Katie had packed a huge suitcase for her Casablanca trip and the Croatia trip. Everything she needed was out there, somewhere, in the air.

So today, being the day of their departure, with hair curling and volumizing in the blazing Moroccan heat (remember, no hair product), they went to the airport for their 6am flight to pick it up and fly back to Budapest.

That was the plan.


The lost luggage locker was, well, locked, and there was no attendant around. With only a few feet separating them from their long last luggage, they left their luggage behind to catch their flight.


Good trip with good people: The Casablanca Crew at Rick's.
 Photo by Arnold

Casablanca Journal - Day 3

Three colleagues and I were sent to Casablanca for business three weeks ago. The trip lasted four days, so I kept a daily journal.This is the third day.


During a break in the meeting, we took in the view from atop our client's building.

Eating to Excess
The hotel’s breakfast is a rich buffet. There is an omelette chef, a lady who makes pancakes, and a spread of Moroccan dates, almonds, merguez sausages, and other local deliciousness. For Westerners, there are cupcakes and a love-handle load of sugary pastries on a table. Yes, there are also fried potatoes and broiled tomatoes. There are cheeses, olives and, yes, a small pork section for those who don’t do halal.

So we sit down here, eat too much, and feel truly North American in our needless excesses. Pass the cupcakes!


To the Meeting!
We catch a cab and begin the battle with traffic. Casablanca traffic is a study in the chaos theory. It seems disorderly, with bicycles, motorcycles and mopeds diving between cars, pedestrians ignoring crosswalks and crossing wherever they please. The lines painted on the road are really just abstract theories, cars jump out into opposing traffic to pass cars, they make wild left turns from the far right lane at intersections. They jockey for pole position at stoplights, which are the only traffic law obeyed here.

But! The traffic moves and it seems to fit the flow of the city. As a client put it yesterday, you can’t get angry about traffic here, it won’t do any good.


Casablanca traffic. An orderly snarl.

This is an Office

The client’s office is in a walled compound with trees, flowers and other lush surroundings. Walking to the main office building was like walking through a garden. The office building is built around an atrium with gilded wood arches and a beautifully tiled floor and mosaic on the ceiling. It’s a beautiful office to visit and a welcome change from the beige-grey offices I’m accustomed to.


Trial by Taxi
After the meeting, the client called for cabs. The office is in a nice neighbourhood and doesn’t see too many cabs. We waited a half hour before the first one came. Then Arnold and I waited another half hour.

Growing impatient we hailed a Petit Taxi, which are shared cabs, so with two out of three spaces filled our cabbie was pulling over for fares on the way to the hotel.
No one was going in that direction and the cabbie made quick work of the trip – scooting down side streets at break-neck speeds and sliding between garbage trucks and oncoming traffic. It was a cheap fare to boot.


Friends of Friends in Strange Places
A colleague from deepblue Budapest has a friend in Morocco, who we met her for coffee. Naturally, traffic came up. She finds moves too slowly and is accustomed to the lax traffic enforcement of Mexico, apparently the land of the loco speed demons. Here there’s a speed limit that’s obeyed, so she gets pulled over often and has to talk her way out of it.

She moved to Casablanca after marrying a Moroccan man. I give her credit, she moved here without any friends and she’s thriving – a very brave lady.


I Hate Haggling
Once again we took a taxi, the same one we took us there.The cab driver demanded more because he had to return to the cafe to pick us up, I got grumpy and said that’s not happening, he’s already getting a tourist-whitey fare. He didn’t object. I’m getting sick of the haggling here, but I might be getting the hang of it.


Rick’s Cafe
Katie made reservations for dinner at Rick’s Cafe tonight. The movie Casablanca wasn’t filmed in Casablanca, but an enterprising individual opened a Rick’s anyway. It’ll be pricey, but I’m looking forward to it, I’m a fan of the movie and I think I’ll finally do the lamb...


Rick's Cafe... and Arnold in mid-bite.


Casablanca Journal - Day 2

Three colleagues and I were sent to Casablanca for business three weeks ago. The trip lasted four days, so I kept a daily journal.This is the second day.  

The neighbourhood around our hotel.

Breakfast of Champions
Good breakfast this morning. I was the first downstairs and met our omelette/pancake cook, Ami. Friendly guy. He laughed at my jokes, even the lame ones. He whipped up some Moroccan-style pancakes, which are made with ground-up couscous, and topped with honey and an almond spread that’s made from pulverized almonds and argan oil. I like Moroccan breakfasts.


Luggage Update
According to the airline people, Katie and Malika’s luggage didn’t even make it onto the plane in Rome, so it might arrive later that night on the midnight flight.

With no luggage, Katie and Malika went out shopping, while Arnold and I went for a quick Discovery Walk around the block. Nothing to report, Katie bought a dress, Malika bought a top, but neither could find appropriate hair product. Meanwhile Arnold and I learned to play frogger through Casablanca’s free-for-all traffic.



Time to Work
We began the process of understanding the market, so we toured the cigarette vendors of Casablanca. There are plenty of smokers and we’re allowed to advertise in-store, but they’re all so small and crowded.

The big thing that everyone talks about is everybody buys their cigarettes individually, especially at bars where waiters and bartenders sell their own smokes to patrons. It’s not legal, but it’s not enforced either.

This reminds me of a conversation with a friend when I used to be the guy who only smoked while he was drinking. We agreed that if we could just buy one smoke when we wanted it at the bar, we wouldn’t come home with half a pack that tempted us the next day.


Morocco understands the smoker I used to be. 


One of the crazy crowded kiosks. I can't even find the smokes.


Seeing Casablanca from the Backseat
Casablanca is Morocco’s biggest city and people from all over the country flock here for work and other opportunities. It’s a big country. There’s a huge rural population and plenty of cities strung along its coast, so there are a lot of different people from different backgrounds.

The easiest way to recognize them is how they dress. Some men wear the long kaftan, while others wear jeans and t-shirts – although almost nobody wears shorts.

For the women, there are a few burqas, but not many. Most wear brilliantly-coloured, ankle-length dresses with vibrant head scarves. Many other women wear trousers and modest tops but, like the men, few bare legs.


Over lunch one of our clients mentioned that Moroccan society, despite appearing modern, is actually very traditional, with a focus on family and religion. He described it as traditional with a modern coating over top.


HoReCa Tour!
After a break to change and refresh, which is difficult for luggage-less Malika and Katie – who are craving their favourite shampoos and other product in this heat – we will be visiting a few bars with the client to investigate tobacco advertising opportunities, get a feel for the target in their natural habitat, and, of course, have a drink (we're in advertising, after all).